Privacy Policy

1. Data Collection

We collect and store only the following information:

• Email address (for account authentication)
• Transcript content you upload
• Basic usage data (credits, timestamps)

2. Data Usage

Your data is used exclusively for:

• Providing our transcript improvement service
• Managing your account and credits
• Sending essential service updates

3. User Responsibility

TranscriptFix is not liable for any personal or sensitive information contained within transcripts uploaded by users. Users are responsible for ensuring their uploaded content does not contain sensitive personal data.

4. Data Security

We protect your data through:

• Secure data encryption
• Protected database storage
• Regular security updates

5. Data Retention

We retain your data for:

• Account information: As long as your account is active
• Transcripts: Until you delete them or close your account
• Usage data: For reasonable business purposes

6. Your Rights

You have the right to:

• Access your personal data
• Delete your account and associated data
• Export your transcripts
• Request information about your data

7. Third-Party Services

We use the following third-party services:

• Supabase: For secure data storage
• OpenAI: For AI-powered transcript improvements
• Paddle: For payment processing

8. Contact Information

For privacy-related inquiries, contact us at:

• Email: support@transcriptfix.com
• Website: www.transcriptfix.com