Terms and Conditions

1. Credits System

Our service operates on a credit-based system. Credits are required to use our AI transcript improvement features.

  • Purchased credits are non-refundable
  • Credits do not expire
  • Credits are non-transferable between accounts
  • One credit is consumed per transcript row sent to the AI

2. Purchases

Credits can be purchased through our platform using Paddle as our payment processor.

  • All purchases are final
  • Refunds may be issued at our discretion
  • Prices are subject to change without notice
  • We reserve the right to modify credit packages at any time

3. Service Usage

Our AI transcript improvement service is provided on an "as is" basis.

  • We do not guarantee 100% accuracy in improvements
  • Users are responsible for reviewing AI-suggested changes
  • We reserve the right to modify or discontinue the service at any time
  • Usage of our service is subject to our fair use policy

4. Account Security

Users are responsible for maintaining the security of their account.

  • Do not share your account credentials
  • Report any unauthorized usage immediately
  • We reserve the right to suspend accounts for suspicious activity

5. Privacy

We respect your privacy and handle your data in accordance with our Privacy Policy.

  • Transcripts are processed securely
  • We do not share your data with third parties
  • You retain ownership of your content

6. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service constitutes acceptance of new terms.

Last updated: 4/28/2025

Contact us at support@transcriptfix.com for any questions about these terms.

TranscriptFix was created by Oscar Österberg

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TranscriptFix allows content creators and businesses to improve their Youtube transcripts and deliver higher quality to their audience.

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